Privacy Policy
This policy explains how FTL Automation (“we”, “us”) handles information when you use our website (ftlservices.com.au) and the Windows desktop app.
1. What the desktop app does
FTL Automation runs on your computer. It connects to a mailbox you choose (Microsoft, Google/Gmail, or IMAP), finds invoice and purchase-order emails with PDF attachments, extracts business fields, and saves files/spreadsheets locally under your Windows user profile.
Email contents and PDFs are processed on your PC. We do not operate a cloud service that stores your inbox or invoice PDFs for the automation product.
2. Google / Gmail access
If you use Sign in with Google, the app requests these OAuth scopes:
openid,email,profile— to identify your accounthttps://www.googleapis.com/auth/gmail.readonly— to read mailbox messages and attachments needed to find invoices/POs
The app does not send, delete, or modify Gmail messages. Access tokens are stored only in the local app configuration on your machine so scans can run again. You can disconnect Google at any time in Settings.
3. Microsoft / Outlook access
If you use Sign in with Microsoft, the app requests read-only Microsoft Graph permissions (profile + Mail.Read) for the same purpose. Tokens stay on your PC. See also our Microsoft admin guide.
4. Website and purchases
If you buy a plan, payment is processed by Stripe. We may receive your email address, company details, and licence/activation metadata needed to deliver the product and support you. We use Resend (or similar) to email activation keys when configured.
5. Analytics and cookies
The marketing site may use basic analytics to understand traffic. You can block analytics via your browser settings. The desktop app does not require website cookies to scan mail.
6. Sharing
We do not sell your personal information. We share data only with processors needed to run the business (e.g. Stripe for payments, email delivery) or when required by law.
7. Retention
Local mail/PDF/Excel outputs remain under your control on your computer until you delete them. Licence and purchase records are kept as needed for accounting, support, and subscription status.
8. Security
Protect your Windows login. Treat activation keys and mailbox credentials as secrets. Use MFA on Google/Microsoft accounts where available.
9. Your choices
- Disconnect Google or Microsoft in the desktop Settings
- Uninstall the app and delete its folder under
%LOCALAPPDATA%\FTL Automation - Contact us to update or delete purchase/support records we hold
10. Contact
Email: hello@ftlautomation.com.au
Website: https://ftlservices.com.au/