IT guide
Microsoft 365 admin approval
FTL Automation needs a one-time approval from your organisation’s Microsoft 365 Global Admin
before staff can use Sign in with Microsoft. This is normal for mail access
(Mail.Read). Multi-tenant only means other companies can use the app —
each company still approves once.
Approve in 2 minutes
- On the PC where FTL is installed, start FTL Automation so the dashboard is running.
- Sign in to Microsoft as a Global Admin for the mailbox’s organisation.
- Open the admin consent link and click Accept.
- In FTL → Settings → Sign in with Microsoft with the scan mailbox.
Read-only permissions: profile + read mail. Mail stays on the user’s PC.
If something goes wrong
| Issue | Fix |
|---|---|
| Redirect URI error | Start FTL first, then open the consent link again. |
| “Unverified” publisher | Still OK to Accept for your tenant if you trust FTL / Aegis. Verification is in progress. |
| Mailbox inactive / on-premises | Use Gmail or Other IMAP in FTL Settings instead. |
| Still “Need admin approval” | Accept while signed into the same org as the mailbox; wait a minute; try a private window. |
Fallbacks (no Microsoft admin)
- Gmail / Google Workspace — Settings → Gmail → Sign in with Google
- Other IMAP — email, password or app password, host, port
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